All About Healthcare, Inc

The Agency failed to ensure the Emergency Preparedness Plan was based on an updated facility and community risk assessment, utilizing an all-hazards approach.

The Agency failed to ensure the Agency conducted the required individual and/or community exercises every 2 years to ensure the effectiveness of the Emergency Preparedness Plan.

In 591 of 1243 assessments submitted for the last 12 months, the Agency failed to submit all timely reports, resulting in a warning. . Findings include: 1. The Error Summary report for 3/1/24 to 3/26/25, was reviewed on 3/31/25 at 9:30 AM.

In 3 of 7 (Pts. # 4, 5, and 6) clinical records reviewed, the Pt. care was not provided as ordered in the POC.

For 3 of 7 (Pts. #1, 2, and 3) clinical record reviewed, the Agency failed to ensure forms and records were complete and accurate.

2 of 7 (Pts. #7 and 4) clinical records reviewed, the Agency failed to ensure that the PsOC include Pt. specific information.

3 of 7 (Pts. #1, 7, and 5) clinical records reviewed, the Agency failed to ensure that concerns are communicated/coordinated within the healthcare team to ensure Pt. needs were identified and addressed.

5 of 7 (Pts. #1, 7, 3, 2, and 4) clinical records reviewed, the Agency failed to ensure that the clinical record was accurate.

In 2 of 3 (Pts. #1 and 3) home visits conducted, the Agency failed to ensure the clinical record included accurate medication records.

The Agency failed to ensure the clinical documentation entered into the clinical record was complete.

The Agency failed to ensure a patient’s caregiver complaint was investigated and resolved, as required by the Agency.

The Agency failed to inform the Pt./patient’s caregiver on actions that affect the patient’s care and/or services.

The Agency failed to ensure the SOC assessment was conducted within 48 hours of the referral date.

The Agency failed to ensure the POC contained accurate medications and interventions.

The Agency failed to fully assess Pt.

The Agency failed to implement discharge planning, as required by the Agency.

The Agency failed to ensure services and treatments were provided as ordered by the Physician in the PsOC.

The Agency failed to ensure services were provided as ordered by the Physician in the Plan of Care.

The Agency failed to ensure the clinical records were complete.