Accentcare Home Health of Illinois

For 1 of 3 (Patient #2) patient records reviewed, the Agency failed to ensure a complaint resolution was documented.

The Agency failed to ensure staff provided services as ordered by the Physician as required in the PsOC.

The Agency failed to ensure physician was notified of missed skilled nurses visits.

The Agency failed to provide services as ordered by the Physician.

The Agency failed to ensure staff screen Pts. for COVID-19, prior to providing Pt. care and service.

The Agency failed to ensure documentation of forms were complete and accurate.

The Agency failed to ensure immunization screening was conducted at the time of start of care.

The Agency failed to complete discharge summaries and send these summaries to the Physician within 5 business days of the Patient's discharge.

The Agency failed to ensure the patient received services as ordered by the physician as indicated in the POC.