A Hug Away Healthcare Inc

The agency failed to transmit completed Outcome Assessment Information Set (OASIS - a group of standard data HHAs integrate into their comprehensive assessment, to collect and report quality data to the Center for Medicare and Services Assessments) within 30 days of completing the OASIS assessment…

The agency failed to have one or more qualified individuals to provide oversight of all patient care services and personnel from April 2025 and until exit of survey on July 18, 2025. The position of Clinical Manager remained vacant from April 2025 and until exit of survey on July 18, 2025. The…

The agency failed to provide services and to schedule the frequency of visit as ordered by the physician as indicated in the plan of care for 1 of 2 (#9) active patients whose clinical records were reviewed: In that, the agency’s Nurses failed to perform daily multiple wound care and teach patient…

The agency skilled nurses failed to inform the physician promptly when of 1 of 2 ( #1) patients with wounds had a change in condition of their wound in that Patient #1's wound increased in size from the recertification date on 2-19-18 to the skilled nursing visit date on 2-22-18. The physician was…

The agency failed to ensure the clinical record for 1 of 1 (#1) patients with a new wound included documentation of the wound treatments that were done on the new wound identified on 2-26-18 Failure of the agency staff to document the treatments done on the newly identified wound, prevented other…