G0620: Other Pertinent Instructions
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. CMS source file. What the labels mean
Where it was cited
- Indiana16
- Missouri9
- California5
- New York4
- Florida2
- Michigan2
- New Jersey2
- Arkansas1
- District of Columbia1
- Iowa1
- Idaho1
- Illinois1
- Maryland1
- Minnesota1
- North Carolina1
- Ohio1
- Oklahoma1
- Texas1
- Utah1
Most recent citations
The 20 most recent of 52 citations. Newest inspection first.
Calvary Hospital Chha
The agency failed to provide pertinent instruction(s) related to the patient's care.
Tomcat Hc LLC
No longer in CMS listThe home health agency failed to provide the patient with a copy of the aide care plan for 2 of 2 home visit observations with HHA services with review of the patient’s home folder (Patient #5 and 8).
Paragon Home Healthcare
The home health agency failed to provide a plan of care to the patient in a timely manner for 2 of 6 home visit observations (Patients #10, #13).
Piggott Health System Southeast Missouri Home Health
The provider failed to ensure the patient and caregiver received a copy of written instructions specific to the patient’s needs in one of three home visit observations conducted (Record/Patient #1).
Rebekah Certified Home Health Agency
The agency failed to provide pertinent instruction related to the patient's care.
Entrust Home Health
The agency failed to ensure a caregiver was trained on the patient's wound care as ordered by the physician for one (Pt's #4) of 17. Findings: Patient #4 A review of the EMR showed a POC dated 12/13/24 to 02/10/25 with a physician ordered SN frequency of once a week for one week and three times a…
Ogada Home Health Care, Inc
Rather than in a more traditional healthcare facility setting) failed to provide written instructions related to care and treatments for two of seven patients receiving anticoagulant (medication to prevent and treat blood clots) and steroid (help inflammatory conditions such as asthma and eczema)…
Hope Home Health Care Inc
The agency failed to provide the patient pertinent instruction related to care and treatments in 1 of 1 post-surgical patients (Patient #2).
Crescent Home Health Agency, LLC
The home health provider failed to provide the patient with written instructions to report vital signs outside of parameters, measures to alleviate edema (swelling), monitor an area of skin concern on the left lower extremity for deterioration, dietary/fluid restrictions and the importance of…
A Passionate Helping Hand Home Health Care LLC
The agency failed to ensure patients received a copy of the plan of care in 2 of 3 home visits conducted.
Riverspring Chha / Elderserve Chha
The agency failed to provide pertinent instruction related to the patient's care.
Centerwell Home Health
The home health provider failed to ensure the patient received pertinent written instructions in one of three home visit observations (Record/Patient #2).
Hope at Home Health Care
The physical therapists failed to provide a written exercise program and instructions for the patient to use between scheduled Physical Therapy visits in 1 of 2 records MR#7 in which Physical Therapy (PT) was assigned and provided a joint surveyor home visit in the patient's home resulting in…
Unicare Home Health Services
The agency failed to provide the patient and caregiver with a copy of written instructions outlining any pertinent instruction related to the patient’s care and treatments that the home health agency would provide, specific to the patient’s care needs for 2 of 3 home visits.
Adara Home Health Inc
The home health agency (HHA) failed to provide 1 of 3 patients (P1) pertinent instruction related to the patient’s specific care needs.
Hoosier Homecare Services LLC
The home health agency failed to ensure all patients were provided a plan of care for 2 of 2 home visit observations (Patients #13, 14) and failed to ensure patients receiving home health aide services received a home health aide care plan for 1 of 1 home visit observations of a patient receiving…
Healing Hands Home Health LLC
No longer in CMS listThe home health agency failed to ensure the patient home folder included a current plan of care and aide care plan for 2 of 4 home visit observations (Patients #2, 3) Findings include: 1. Policy #10022 titled “Care Planning,” dated 05/01/2018, indicated “Policy … The patient and/or patient’s legal…
Caring Hands Home Health Agency, Inc
The Home Health Agency (HHA) failed to ensure durable medical equipment was available, as ordered in the plan of care, was provided to one of 7 sampled patients (Patient 5).
Moore Home Health Care Inc
The home health agency failed to ensure all pertinent information was provided to each patient including a home health aide care plan, for 1 of 2 clinical records reviewed with home health aide services.
Rest Haven Illiana Christian Convalescent Home
No longer in CMS listThe home health agency failed to ensure detailed instructions pertinent to the patient’s care were provided for 1 of 1 patient with home health aide services, from a total sample of 5 active clinical records reviewed.