G0538: Primary Caregiver(S), If Any
CMS level: Element Minor. On this site, a condition-level citation is labeled Serious, a standard-level citation Moderate, and an element-level citation Minor. What the labels mean · How to choose an agency
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-20; CMS agency list file dated 2026-05-27. CMS source file. What the labels mean
Where it was cited
Most recent citations
The 20 most recent of 78 citations. Newest inspection first.
Dina Sova Home Health Care, Inc.
Agency providing skilled nursing and other therapeutic services to a patient’s personal residence) nursing staff failed to assess the patient’s caregiver’s willingness and ability to provide wound care for one of seven sampled patients (Patient 4).
Ideal Home Health Services, LLC
The agency failed to ensure the comprehensive assessment accurately reflected the primary caregivers willingness, ability, and availability to provide care for 1 (P-2) of 1 patient assessed as needing assistance with activities of daily living, resulting in the potential for poor grooming and unmet…
Aplus Health Care LLC
The agency failed to ensure caregiver information was included in the comprehensive assessment for 1 of 3 patients (P3) who received skilled services.
Extracare Home Health Services
The agency failed to ensure the comprehensive assessment identified the patient’s primary caregiver for 1 (P-5) of 7 patient records reviewed, resulting in the potential of unmet needs.
Corsocare Home Health
The agency failed to ensure the comprehensive assessment identified the primary caregiver and their willingness, ability, and schedule to provide care for 1 (P-4) of 7 records reviewed, resulting in the potential for unmet care needs and poor patient outcomes.
All Care Home Health Provider
The Home Health Agency (HHA) failed to ensure the comprehensive assessment for one of seventeen sampled patients (Patient 12) accurately reflected the primary care doctor responsible for the patient's care.
Pediatric Infant & Family Personal Care Special
The agency failed to ensure the comprehensive assessment included an assessment of patient’s primary caregiver, including their willingness and ability to provide care and availability, in 1 of 1 active clinical record reviewed with a feeding tube (Patient #1), in 1 of 1 active clinical record…
Community Home Health Care
The agency failed to ensure the comprehensive assessment included the patient’s primary caregiver and their willingness and ability to provide care in 1 (P-7) of 7 records reviewed, resulting in the potential for unmet care needs and poor patient outcomes.
National Home Health Care Agency
The registered nurse failed to document on the comprehensive assessment the primary caregivers' willingness, ability, their availability and scheduled hours and days to provide peripherally inserted central catheter (PICC) antibiotic care in 1 (P-5) of 1 records reviewed with which the patient is…
Luxe Home Health LLC
The agency failed to ensure the comprehensive assessment included the caregiver’s ability, availability, and willingness to provide care in 1 of 2 active clinical records reviewed which indicated the patient resided with a caregiver and day 5 of the comprehensive assessment had passed.
Ur Medicine Home Care, Certified Services, Inc
The agency failed to ensure the primary caregiver was assessed on their ability to provide care.
Noble Home Health Care LLC
The agency failed to ensure the comprehensive assessment included the assessment of the caregiver’s willingness, ability, and capability to provide care in 3 of 3 active clinical records reviewed with a caregiver.
Caring Nurses of Michigan, Inc
The Agency failed to ensure SN (skilled nursing) documented on the comprehensive assessment the primary caregivers' willingness, ability, their availability and scheduled hours and days to provide care for patients in 2 (P-6, P-7) of 7 total records reviewed, resulting in a potential for poor…
Aaa Hoosier Home Healthcare Specialists Inc
The agency failed to ensure the availability, capability, and ability of the caregiver was included in the comprehensive assessment in 5 of 5 active clinical records reviewed.
Cardinal Home Health Services Inc
The agency failed to ensure the comprehensive assessment included the assessment of the primary caregiver’s ability, willingness, and availability to provide care in 3 of 4 active clinical records reviewed with wounds.
Tender Love Home Services LLC
No longer in CMS listThe agency failed to ensure the comprehensive assessment accurately reflected the patient’s primary caregiver, available support, and their willingness, ability, availability, and schedules to provide care in 1 of 1 active clinical record with a home visit (Patient #1).
247 Allstaff West LLC
No longer in CMS listThe home health agency (HHA) failed to include an assessment on the willingness and ability to provide care, and availability of the patient’s primary caregiver(s), if any, and other available supports for two out of seven sampled patients (Patient 2 and Patient 7) in the comprehensive assessment.
American Home Health Services Inc
The agency failed to ensure the comprehensive assessment included the assessment of the availability, ability, and willingness of the primary caregiver to provide care in 2 of 2 active clinical records reviewed assessed to be bedbound.
Hcr / Hcr Home Care Chha (Rochester)
The agency failed to determine the patient’s primary caregiver(s) willingness and ability to provide care and availability and schedules.
Assured Home Healthcare Inc
The agency failed to ensure the comprehensive assessment accurately reflected the patient’s primary caregivers and available supports including their willingness and ability to provide care in 2 of 5 active clinical records reviewed (Patients #2, 7).