Zutan Home Healthcare, Inc.

The agency failed to review and update the emergency preparedness plan at least every 2 years and the agency's policies and procedures failed to include this process.

The agency's policies and procedures failed to include conducting a community based full-scale exercise every 2 years, and the agency failed to conduct a community based full-scale exercise every 2 years.

The agency failed to notify the patient’s physician when visits were not conducted as ordered on the plan of care, for 3 of 9 clinical records reviewed (Patient 1, 2, and 4).

The agency failed to include wound care orders on the Plan of Care for 1 of 3 patient records reviewed with wound care orders (Patient 7).

The agency failed to include the progress towards the patient and agency identified measurable outcomes and goals on the plan of care for 5 of 8 patients who had a revised/updated plan of care (Patient 1, 2, 3, 4, and 5).