Wellcare Home Health, Inc

The agency failed to ensure the individualized plan of care included the duration of visits to be made for three of three patients reviewed for home health aide services (Patient #1, #2, and #3).

The home health agency failed to ensure the plan of care of one patient ordered a frequency and duration of home health aide visits to be made.

The agency failed to ensure information regarding emergency preparedness was provided to all it's patients for one of three patients observed during home visits (Patient #1).

The agency failed to ensure all ordered medications were provided per the plan of care for one of seven patients reviewed (Patient #7).

The agency failed to ensure the state toll free hotline number was provided for one of three patients observed during a home visit (Patient #1).

The agency lacked a complete review of all medications for one of seven patients reviewed (Patient #1).

The agency failed to complete home health aide (HHA) supervisory visits every 14 days for one of seven patients reviewed who were receiving skilled services (Patient #2).