Volunteers of America Home Health of Western Colo

The agency failed to ensure the individualized plan of care in included medications and the frequency and duration of visits to be made in 2 of 6 patient's who received physical therapy (PT) services (Patient #4 and #8).

The agency failed to provide services and treatments only as ordered by the physician for 1 of 1 patient records reviewed who required a resumption of care (Patient #6).

The agency failed to ensure a registered nurse (RN) or other appropriate skilled professional familiar with the patient, the patient's plan of care and the written patient care instructions made an onsite visit to the patient's home no less frequently than every 14 days to conduct certified nurse…

The agency failed to ensure the comprehensive assessment was updated and revised at the time of patient discharge for 1 of 1 patient that had been discharged/transitioned to another program (Patient #9).

The agency failed to ensure drugs, services and treatments were administered as ordered by a physician in 2 of 10 patients reviewed (Patients #1 and #7).

The agency failed to ensure the clinical records contained accurate documentation of patient's Plan of Care for 1 of 3 closed patient records reviewed (Patient #10).