Visiting Nurses Association Western PA

The agency failed to include all medications on the plan of care for three (3) of three (3) home visits when medication lists were observed (HV3, HV4, & HV5).

The agency failed to promptly notify the physician to any changes in the patient's condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered for three (3) of 17 records reviewed (CR3, CR6, & CR17).

Two (2) of seven (7) staff observed failed to follow agency policy and procedure for bag technique and cleaning and disinfection of equipment (EMP9 and EMP14).

Agency staff failed to follow standards of practice, agency policy and procedure, and manufacturer's directions for use for three (3) of seven (7) home visit observations (HV#2, HV#4, & HV#5).