Vanura Homehealth Services Arizona

The home health agency failed to develop an emergency preparedness plan based on a documented, facility-based, and community-based risk assessment, utilizing an all-hazards approach.

The home health agency failed to incorporate a collaboration process with local, state, and tribal agencies.

The facility failed to ensure personnel should document that these discussions regarding emergency preparedness occurred and, also a copy of the individualized emergency plan is kept in the patient's file as well as providing a copy to the patient and or their caregiver.

The home health agency failed to ensure an emergency preparedness training and testing program was documented, reviewed, and updated reflecting the risks identified in the facility's risk assessment and included in the emergency plan.

The home health agency failed to advise patients orally and in writing of charges for services and charges that may not be covered.

The home health agency failed to ensure patients receive proper written notice, in advance of a specific service being furnished, if the HHA believes that the service may be non-covered care; or in advance of the HHA reducing or terminating on-going care.

The home health agency failed to ensure the names, addresses, and telephone numbers of the Federally-funded and state-funded entities that serve the area where the patient resides.