Valley Care Home Health Services LLC

The agency failed to ensure the emergency preparedness plan was reviewed and updated at least annually in 2020 and 2021. This failure places all agency patients at an increased risk of harm in the event of a disaster.

The agency failed to develop and maintain 1 of 1 written emergency preparedness plan that included procedures to follow up with on-duty staff and patients to determine services that were needed, in the event that of an interruption in services during or due to an emergency as well as procedures to…

The agency's emergency preparedness and response plan failed to include strategies for the use of volunteers or other emergency staffing to address surge needs during an emergency.

The agency's 1 of 1 Emergency Preparedness and Response Plan failed to include a communication plan in 2020 and 2021. This failure could place the agency's future patients at risk for harm from the possibility of the agency being uninformed and unprepared for a disaster or emergency.

The agency's emergency preparedness and response plan failed to include names and contact information for staff, other entities providing services under arrangement and patients' physicians.

The agency's emergency preparedness and response plan failed to include procedures for providing information regarding the home health agency's needs and its ability to aid the authority having jurisdiction, the Incident Command Center, or designee for all the agency service area.

The agency failed to perform an initial assessment visit within 48 hours of referral or on the physician ordered start of care date for 1 of 2 discharged patients (#7) whose records were reviewed.

The agency failed to ensure skilled professionals completed clinical notes were accurate and complete for 1 of 7 Active Patients (#1) whose records were reviewed.