Uphams Home Health Care

The agency failed to obtain the patient's or legal representative's signature confirming that he or she had received a copy of the notice of rights and responsibilities, for 3 patients (#5, #4 and #1), out of total sample of 7 patients.

The agency failed to ensure the initial assessment visit was completed either within 48 hours of referral, or within 48 hours of the patient's return home, or on the physician or allowed practitioner ordered start of care date for 4 patients (#7, #1, #3 and #4) out of total sample of 7 patients.

The agency failed to ensure staff provided care and services ordered by the physician as indicated in the plan of care for 3 patients (#7, #2 and #1), out of a total sample of 7 patients.

The Agency failed to communicate with the physician when services were not provided as ordered for 4 patients (#6, #1, #7 and #3), out of a total sample of 7 patients.