United Home Health Care Group

The facility failed to ensure each patient received treatments or services in accordance with the written plan of care (POC) for two of thirteen sampled patients (Patient 8, and Patient 9).

The HHA (Home Health Agency) failed to ensure two of 13 sampled patients (Patient 1 and Patient 2), were given written information regarding the plan of care (POC-information regarding frequency of services, medications, goals), and medication profile.

The Home Health Agency (HHA) failed to ensure any amendments, correction or late entries within an electronic health record must clearly identify the original content, the modified content, date, and authorship of each record modification for one of thirteen sample patients (Patient 8).

The Home Health Agency (HHA) failed to ensure contents and information in the patients’ medical records were safeguarded from unauthorized access by HHA staff to make any alterations or modifications for one of thirteen sample patients (Patient 8).

The HHA (Home Health Agency) failed to ensure one of 13 sampled patients (Patient 1) received information regarding the State toll free home health telephone hotline, its contact information, its hours of operation, and its purpose.

The Home Health Agency (HHA) failed to ensure the comprehensive assessment for physical therapy was completed no later than 5 calendar days from the start of care for one of 13 sampled patients (Patient 3).

The Home Health Agency (HHA) staff failed to review all medications the patients were taking and update their medication profiles with the currently used medications for two of thirteen sampled patients (Patients 1 and 8).

The Home Health Agency (HHA) failed to ensure care and services are provided as ordered by the physician for one of 13 sampled patients (Patient 3).

The Home Health Agency (HHA) failed to ensure the physician was notified of patient's significant changes in condition for one of thirteen sampled patients (Patients 8).

The Home Health Agency (HHA) failed to assure all doctor’s involved in the care were included in the plan of care for two of 13 sampled patients (Patient 1 and Patient 2).

The Home Health Agency failed to perform supervisory visits for License Vocational Nurse (LVN) services for three of thirteen sampled patients provided LVN services (Patient 8, Patient 10, and Patient 13).

The Home Health Agency (HHA) failed to notify the Department of the agency's change of location.

The home health agency (HHA) failed to ensure the Administrator has the responsibility for all day-to-day operations of the agency.