United Hebrew of New Rochelle Certified Home Health Agency, Inc.

The agency failed to ensure that the initial assessment visit by a Registered Nurse (RN) is held within 48 hours of referral or the physician ordered start of care.

The agency failed to ensure that an individualized plan of care is developed for all patients based on the comprehensive assessment, and the patients' medical diagnoses that specify the patients' needs for home care services.

The agency failed to ensure that pertinent patient services and treatments are performed in conformance to the Physician's Order.

The agency failed to ensure that Home Health Aides (hha) are assigned to patients by the Registered Nurse (RN) with written patient care, instructions, and that nursing maintains overall responsibility for the written patient care instructions.

The agency failed to ensure that patients are advised of the frequencies of all services to be furnished at the start of care.

The agency failed to ensure a complete Plan of Care (POC) was developed to meet the individualized needs of the patient in five (5) of seven (7) records (Patients #1, #2, #3, #4, and #5).

Failure to consult with the physician when changes occur in the patient's condition has the potential for negative patient outcomes.

The agency failed to ensure that services are provided in accordance with the Plans of Care (POC).

The Governing Authority failed to ensure that the quality improvement developed, implemented, and maintained a COVID-19 Infection Control Policy and Procedure for all healthcare personnel, patients and caregiver.

The agency failed to ensure all Home Health Aides (HHA) are provided with written patient care instructions for each patient receiving HHA services.

The agency failed to review all medications the Patient is currently using in order to identify any potential adverse effects and drug interaction.

The agency failed to develop/revise complete and comprehensive Plans of Care.

The agency failed to promptly notify the physician of changes in patients' status which may require alteration in the Plans Of Care.

The agency failed to ensure that all services ordered by physicians and documented on the Plan of Care were provided to all patients.

The agency failed to ensure that services are provided in accordance with the Plans of Care (POC).

The agency failed to adhere to professional standards of infection control in the provision of wound care.

The agency failed to ensure that comprehensive assessments include complete assessments of patients' medication regimens.

The agency failed to develop/revise complete and comprehensive Plans of Care.

The agency failed to promptly notify the physician of changes in patients' status which may require alteration in Plans of Care.

The agency failed to ensure ongoing communication/coordination between nursing and therapy personnel providing care to patients.