Ultra Health Home Care

The agency’s emergency preparedness plan failed to contain documentation initial and biennial emergency preparedness training was provided to all new and existing staff and individuals providing services under arrangement consistent with their expected role and failed to include documentation of…

The Registered Nurse (RN) failed to develop an individualized aide care plan for each patient.

The agency failed to conduct an additional emergency preparedness exercise to test their emergency plan at least annually.

The agency failed to ensure a written copy of the agency's transfer and discharge policies were provided to the patient at the time of admission for seven (7) of seven (7) clinical records in the survey sample. of patients admitted on or after 01/13/2018. (Clinical Records #'s: 1, 2, 3, 4, 5, 6…

The agency's admission packet failed to contain the contact information for the home health agency's Administrator, specifically the Administrator's name.

The agency failed to ensure the agency advised the patients of the names, addresses and telephone numbers of the following Federally-funded and state-funded entities that serve the area where the patient resides for seven (7) of seven (7) clinical records in the survey sample of patients admitted…

The agency failed to ensure the patient's individualized plan of care included all required elements for seven (7) of seven (7) clinical records reviewed in the survey sample.

Agency staff failed to ensure patients were advised of the name and contact information of the Home Health Agency's clinical manager for seven (7) of seven (7) clinical records in the survey sample (Clinical Records #'s: 1, 2, 3, 4, 5, 6 and 7) Findings: Staff Interview: During the entrance…

The agency failed to ensure each home health aide supervisory visit conducted contained documentation the Registered Nurse evaluated each of the six (6) required elements to ensure aides furnished care in a safe and effective manner for three (3) of three (3) clinical records of patients with…

The agency failed to ensure a completed transfer summary was sent within two (2) business days of agency becoming aware of an unplanned transfer for one (1) of one (1) clinical record's in the survey sample with a documented transfer to an inpatient facility.