Tugaloo Home Health Agency, an Amedisys Company

The agency staff failed to include orders to cover all pertinent diagnoses and ensure the patients' needs were addressed to include disease specific interventions/treatments were included on the plans of care for seven of seventeen (#8, #9, #10,#11,#12, #14and #16) sampled patients (P).

The agency failed to ensure the care and services were provided in conformance with the patients' plans of care/treatment as ordered by physicians for nine of seventeen (#1, #3, #4, #6, #7, #8,#9, #14 and #17) sampled patients (P).

The personnel furnishing services failed to maintain liaison to ensure their efforts were coordinated effectively and timely to support the objectives outlined in the plan of care for 1 of 17 (#2) sampled patients (P).

The agency failed to ensure the clinical records contained clear, complete, and accurate documentation in the clinical record for 3 of 17 (#3, #4 and #5) sampled patients (P).

The agency failed to ensure the patients' individualized plans of care included all of the required elements to address the identified needs for 7 of 17 (#2, #3, #9, #13, #15, #16, and #17) sampled patients.

The agency failed to ensure the clinical records included all interventions and responses to the interventions in accordance with professional standards for 5 of 17 (#3, #4, #8, #15, and #16) sampled patients.