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Totality Home Health Care Agency LLC

(203) 693-3999546 Boston Post Road, Milford, CT 06460
CMS Certification Number 077262 · Proprietary · Medicare-certified since 04/17/2014
8deficiencies since 2018
0serious
2inspections
1.5CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2024-05-07

· Recertification · 6 deficiencies · CMS source report (PDF)
Moderate Services By Skilled Professionals

The agency nurses failed to follow the agency policies and procedures regarding wound measurements, timely documentation, medication reconciliation, pre-pour documentation and/or direct supervision of the Licensed Practical Nurse/LPN.

Source: CMS Form 2567, inspection 2024-05-07, tag G0702 · view on CMS
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Moderate Authentication

The agency failed to ensure an accurate and authentic record.

Source: CMS Form 2567, inspection 2024-05-07, tag G1024 · view on CMS
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Minor Plan Of Care Must Include The Following

The agency nurses failed to ensure the plan of care addressed the patient’s individual needs and the agency nurses failed to clarify insulin administration times with the physician.

Source: CMS Form 2567, inspection 2024-05-07, tag G0574 · view on CMS
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Minor Patient Medication Schedule/Instructions

The agency nurses failed to clarify which medications would be administered by the agency.

Source: CMS Form 2567, inspection 2024-05-07, tag G0616 · view on CMS
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Minor Communication With Physicians

The agency nurses failed to communicate with the physician involved in the plan of care.

Source: CMS Form 2567, inspection 2024-05-07, tag G0718 · view on CMS
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Minor Onsite Supervisory Visit Every 14 Days

The agency Registered Nurse/RN failed to provide onsite supervisory visits no less frequently than every 14 days.

Source: CMS Form 2567, inspection 2024-05-07, tag G0808 · view on CMS
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Inspection 2021-05-26

· Recertification · 2 deficiencies · CMS source report (PDF)
Moderate Services By Skilled Professionals

The agency nurses failed to follow the agency policies and procedures regarding timely documentation and/or direct supervision of the Licensed Practical Nurse (LPN).

Source: CMS Form 2567, inspection 2021-05-26, tag G0702 · view on CMS
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Minor Responsible For All Day-To-Day Operations

The agency Administrator failed to ensure the development of appropriate policies and procedures for the management of controlled drugs to prevent misuse or discrepancies.

Source: CMS Form 2567, inspection 2021-05-26, tag G0948 · view on CMS
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