Total Care Nursing Services

The home health agency (HHA) failed to ensure the Condition of Participation for Care Planning, Coordination, and Quality of Care was met as follows: 1. The HHA failed to ensure to develop and implement a plan of care (POC) for four of seven sampled patients (Patient 1, Patient 2, Patient 4 and…

The home health agency (HHA) failed to ensure office and field staff had training and annual update regarding the emergency preparedness program (EP, the steps taken to make sure patients and staffs are safe before, during and after an emergency or natural disaster) as indicated in their policy and…

The home health agency (HHA) failed to maintain and implement their agency-wide program for the surveillance, identification, prevention, control, and investigation of COVID-19 ( an acute serious respiratory illness) This failure had the potential to expose patients, staff and visitors to COVID-19…

The home health agency (HHA) failed to develop and implement plan of care (POC) four sampled patients (Patient 1, 2, 4, and 5).

The skilled nurse (SN) failed to notify and obtain wound care treatment orders for two of seven patients (Patient 1 and Patient 5).

The home health agency (HHA) failed to provide its patients and caregivers with sufficient information regarding the services provided for 1 of 7 sampled patients, (Patient 1).

The home health agency (HHA) failed to complete Skilled Nursing (SN) notes in a timely manner for one of seven sample patients, (Patient 5).