Toledo Home Health Services LLC

The facility failed to notify the physician when aide visits were not completed as ordered on the plan of care (POC).

The agency failed to ensure the home health aide provided all the ordered services listed on the aide care plan.

Staff interview the agency failed to ensure all staff were aware of and communicated to all disciplines the changes in the patient's condition that resulted in patient hospitalization.

The agency failed to ensure a qualified home health aide was providing services in the patient's home.

The agency failed to maintain documentation of the required training for two of two home health aides (HHA-1 and HHA-2) reviewed.

The agency failed to provide evidence that all staff had annual training on the agency's emergency preparedness plan and policies.

The agency failed to conduct community based or facility based exercises or tabletop exercises to test the emergency plan.

The agency failed to ensure care was provided as ordered.

The agency failed to ensure plans of care included all required elements.

The agency failed to ensure supervisory visits were performed at least every 14 days on skilled patients.

The agency failed to ensure supervisory visits were performed at least every 60 days with the home health aide present and providing care for non-skilled patients.