Tender Hands Home Healthcare

The agency failed to enforce its written policy to maintain liaison among relevant care providers such as a hemodialysis unit ensuring information, reporting and coordination of services concerning the health care services provided by the agency for 2 (Patients 4, 5) of 2 clients who were receiving…

The agency failed to furnish care and treatment according to its planning process for 1 (Patient #3) of 1 patient to have a weekly weight measured as ordered on the Plan of Care (POC).

The agency failed to enforce its written policy regarding effective information exchange and communication by sending a written summary report to the patients' physicians who were providing care to 7 (Patients 1, 2, 3, 5, 6, 7, 8) of 9 active patients at least every sixty days.

The agency failed to enforce its written policy ensuring the personnel record of 1 (Employee D) of 1 employee contained an application, a signed job description and qualifications for the Licensed Vocational Nurse (LVN) position offered and accepted or a signed statement that Employee D had read…