Synergy Medical Services Inc

The home health agency failed to provide patient care services as indicated in the plan of care for skilled nursing care for 3 of 6 sampled patients, (#2, #4, #5) The findings include: Resident #2 A review of sampled patient #2's Home Health Certification and Plan of Care, for certification period…

The home health agency failed to ensure home health services were provided only as ordered by the physician for 2 of 6 sampled patients (#1, #2).

The home health agency failed to notify the physician of missed visits as ordered in the plan of care for 1 of 6 sampled patients (#2).

The home health agency failed to complete scheduled patient discharges and failed to ensure a discharge summary was sent to the physician within 5 days of discharge for 4 of 6 sampled patients, (#2, #3, #4, #5).

The home health agency failed to provide skilled care services in accordance with the physician ordered plan of care for 4 of 6 sampled patients (2, 3, 5, and 6).

The home health agency failed to fully investigate 1 of 1 patient (#1) complaint as it related to billed treatment that was not furnished by the home health agency skilled nurse.

The home health agency failed to complete a discharge assessment for 1 of 4 sampled patients reviewed for discharges (#4) The findings are: Record review for sampled patient #4 revealed the patient was admitted to the home health agency for the services of skilled nursing, physical therapy…

The home health agency failed to ensure home health services were provided as ordered by the physician for 4 of 6 sampled patients (2, 3, 5, 6).

The home health agency failed to alert the physician for the need to alter the physician ordered plan of care for 4 of 6 sampled patients (2, 3, 5, 6) The findings are: Based on record reviews and interviews the home health agency failed to provide skilled care services in accordance with the…

The home health agency failed to ensure a completed discharge summary was sent to the physician within 5 business days of the patient's discharge for 1 of 4 sampled patients (#4).