Sunrise Home Health Care

The home health agency (HHA) failed to ensure the emergency preparedness plan and training for staff were done in an annual basis.

The agency staff failed to ensure care followed the written plan of care for two of seven sampled patients (Patient 2 and 5).

The HHA failed to provide services by skilled professionals who practice according to the HHA's policies and procedures for 3 out of 7 sampled residents.

The governing body failed to assume full legal authority and responsibility for the overall management and operation of the HHA.

The home health agency (HHA) failed to provide written notice of patients’ rights in written and spoken language made available to one of 7 sampled patients ( Patient 5).

The facility failed to advice two of seven patients (Patients 1 and 2) the toll-free home health telephone hot line to its purpose, lodge complaints, and other concerns regarding care services furnished by the agency.

The physical therapist (PT) failed to provide initial PT services within 48 hours as ordered for one out of seven sample patients (Patient 1).

The home health agency (HHA) staff failed to review all the medications and verified with the physician regarding discrepancy of the medication administration for one of seven patients (Patient 2).