Suncrest Home Health

The agency failed to ensure the comprehensive assessment, including Occupational Therapy (OT) and Physical Therapy (PT) were started within five days of the Start of Care (SOC).

The agency failed to maintain a complete and accurate list of all current medications and dosages.

The agency failed to ensure: 1. Physician's orders were followed for obtaining body measurements.

The agency failed to ensure the staff updated each patient's Client Medication Report (CMR) and followed agency policy with changes in the patients medications for 3 of 7 home visits (HV) records reviewed.

The agency staff failed to follow the plan of care orders for: 1. Obtain patient weights and provide education to patient and caregiver of the importance of keeping a weight log.

The agency failed to ensure infection control practices were observed.

The agency failed to ensure the Plan of Care (POC) contained patient-specific intervention(s).

The agency failed to ensure the staff notified the physician of: 1. Changes in the patient(s) condition.

The agency failed to: 1. Attempt to resolve the caregiver noncompliance with the Plan of Care (POC).

The agency failed to ensure: 1. Wound measurements were obtained weekly.

The agency failed to ensure the staff provided education to the patient and/or caregiver and obtained a return demonstration to ensure competency for: 1. Tracheostomy (Trach) care, suctioning, safety and emergency procedures related to the tracheostomy.

The HHA (Home Health Aide) failed to follow the Aide Plan of Care and notify the RN (Registered Nurse) of tasks not completed.