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Still Waters Home Health Agency

(901) 794-7988856 Willow Tree Circle, Cordova, TN 38018
CMS Certification Number 447570 · Proprietary · Medicare-certified since 10/19/2006
9deficiencies since 2018
0serious
3inspections
4.5CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2025-04-16

· Recertification · 2 deficiencies · CMS source report (PDF)
Moderate Develop Ep Plan, Review And Update Annually

The agency failed to ensure their Emergency Preparedness Plan was reviewed and updated every 2 years.

Source: CMS Form 2567, inspection 2025-04-16, tag E0004 · view on CMS
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Minor A Review Of All Current Medications

The agency failed to ensure an accurate Patient Medication Record for 3 of 5 (Patient #7, #8, and #9) sampled patients with home visits.

Source: CMS Form 2567, inspection 2025-04-16, tag G0536 · view on CMS
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Inspection 2022-09-21

· Recertification · 6 deficiencies · CMS source report (PDF)
Moderate Develop Ep Plan, Review And Update Annually

The facility failed to update the Emergency Preparedness Plan at least every 2 years.

Source: CMS Form 2567, inspection 2022-09-21, tag E0004 · view on CMS
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Moderate Plan Based On All Hazards Risk Assessment

The facility failed to include a documented risk assessment, utilizing an all-hazards approach.

Source: CMS Form 2567, inspection 2022-09-21, tag E0006 · view on CMS
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Moderate Development Of Communication Plan

The facility failed to ensure the communication plan was reviewed and updated at least every 2 years.

Source: CMS Form 2567, inspection 2022-09-21, tag E0029 · view on CMS
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Moderate 12 Hours Inservice Every 12 Months

The facility failed to ensure 1 of 1 home health aide (home health aide #1) had the required 12 annual hours of inservice training.

Source: CMS Form 2567, inspection 2022-09-21, tag G0774 · view on CMS
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Minor Written Notice Within 4 Business Days

The facility failed to document the date patients signed consent for home health services and were informed of their rights for 5 of 12 (Patient #1, 3, 8, 10 and 11) sampled active patinets The findings included: 1. Medical record review for Patient #1 revealed an admission date of 8/19/2022 with a…

Source: CMS Form 2567, inspection 2022-09-21, tag G0422 · view on CMS
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Minor All Orders Recorded In Plan Of Care

The facility failed to ensure all patient care orders were reflected in the plan of care for 3 of 7 (Patient #2, 4, and 5) sampled patients with home visits.

Source: CMS Form 2567, inspection 2022-09-21, tag G0576 · view on CMS
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Inspection 2018-02-21

· Complaint · 1 deficiencies · CMS source report (PDF)
Moderate Physical Therapist Assistant

The agency failed to ensure 1 of 6 (employee file #6) employee files reviewed had a current professional license to practice in the State of Tennessee.

Source: CMS Form 2567, inspection 2018-02-21, tag G1068 · view on CMS
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