Star Home Health Services, Inc

The agency failed to provide training to contracted staff, on the emergency preparedness policies and procedure and emergency plan in a universe of 22 patients.

The Home Health Agency (HHA) failed to ensure the infection control prevention procedure was followed by the staff during a home visit for two of seven patient samples (Patients 1 and 3) when: 1. The Registered Nurse (RN 1) did not wash or sanitize her hands after removing gloves and RN 1 did not…

The home health agency (HHA) failed to ensure that all documents were completed and signed by the staff for one of seven sample patients (Patient 6).

The agency failed to ensure the change in the plan of care to one of seven sample patients (Patient 3) was communicated to the patient.

The agency failed to ensure the Skilled Nurse made an onsite visit at least every 14 days to one of seven sample patients (Patient 6) who was receiving home health aide (HHA) and skilled nurse (SN) services.