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Star Care Home Health

(575) 393-70071000 North Dalmont St., Hobbs, NM 88240
CMS Certification Number 327189 · Proprietary · Medicare-certified since 11/18/2004
18deficiencies since 2018
2serious
3inspections
1.5CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-20; CMS agency list file dated 2026-05-27. What the labels mean

Inspection 2025-02-13

· Recertification · 10 deficiencies · CMS source report (PDF)
Serious Comprehensive Assessment Of Patients

The facility failed to meet the Condition of Participation to ensure that the patients medications were updated during the comprehensive assessment.

Source: CMS Form 2567, inspection 2025-02-13, tag G0510 · view on CMS
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Serious Care Planning, Coordination, Quality Of Care

The facility failed to meet the Condition of Participation to ensure the plan of care was individualized and revised based on changes in the patient needs and condition.

Source: CMS Form 2567, inspection 2025-02-13, tag G0570 · view on CMS
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Moderate Local, State, Tribal Collaboration Process

The agency failed to ensure a process of emergency preparedness collaboration with the local emergency preparedness (EP) agency to confirm it is aware of the agency’s needs in the event of an emergency.

Source: CMS Form 2567, inspection 2025-02-13, tag E0009 · view on CMS
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Moderate Development Of Communication Plan

The agency failed to develop and maintain an emergency preparedness communication plan that complies with Federal, State and Local laws and must be reviewed and updated at least annually.

Source: CMS Form 2567, inspection 2025-02-13, tag E0029 · view on CMS
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Moderate Primary/Alternate Means For Communication

The agency failed to develop and maintain an emergency preparedness plan that complies with Federal, State, and local laws and must be reviewed and updated at least annually.

Source: CMS Form 2567, inspection 2025-02-13, tag E0032 · view on CMS
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Moderate Infection Prevention

The agency failed to meet standard infection control requirements by not having a proper medical supply inventory management and monitoring system.

Source: CMS Form 2567, inspection 2025-02-13, tag G0682 · view on CMS
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Minor State Toll Free Hh Telephone Hotline

The agency failed to advise patients of their right to report complaints to the state toll free home health hotline for 2 (P (Patients) 1 and P4 of 7 (P1-P7) patients reviewed for understanding of how to report concerns to the state.

Source: CMS Form 2567, inspection 2025-02-13, tag G0444 · view on CMS
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Minor Rn Performs Assessment

The agency failed to ensure that a registered nurse completed an initial assessment within 48 hours of receiving a referral from a provider for 3 (P (Patients) 1, P2, and P6) of 7 (P1-P7) patients reviewed for accurate and timely care.

Source: CMS Form 2567, inspection 2025-02-13, tag G0514 · view on CMS
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Minor A Review Of All Current Medications

The agency failed to maintain a current and accurate list of all prescribed and over the counter medications for 2 (P [Patients] 1 and P4) out of 7 (P1-P7) patients reviewed.

Source: CMS Form 2567, inspection 2025-02-13, tag G0536 · view on CMS
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Minor Revised Plan Of Care

The facility failed to have an updated plan of care to include all changes throughout the certification period for 1 (P[Patients]4) of 7 (P1-P7) patients.

Source: CMS Form 2567, inspection 2025-02-13, tag G0592 · view on CMS
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Inspection 2022-03-16

· Recertification · 3 deficiencies · CMS source report (PDF)
Moderate Hha Comprehensive Assessment In Disaster

E0017 Based on observation, record review, staff interview and review of the agency's policy, the agency failed to ensure an individualized emergency plan was included in the patient's comprehensive assessment for seven (Patient (P)1, P2, P3, P4, P5, P6, and P7) of seven patient charts reviewed.

Source: CMS Form 2567, inspection 2022-03-16, tag E0017 · view on CMS
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Moderate Policies/Procedures-Volunteers And Staffing

E0024 Based on staff interview and document review, the agency failed to ensure it developed policies and procedures for managing a staffing shortage during an emergency.

Source: CMS Form 2567, inspection 2022-03-16, tag E0024 · view on CMS
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Moderate Ep Training Program

E0037 Based on document review and staff interview, the Home Health Agency (HHA) failed to maintain a training and testing program for employees related to the Emergency Preparedness (EP) Plan.

Source: CMS Form 2567, inspection 2022-03-16, tag E0037 · view on CMS
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Inspection 2019-08-15

· Recertification · 5 deficiencies · CMS source report (PDF)
Moderate Develop Ep Plan, Review And Update Annually

The facility failed to develop and emergency preparedness plan which has been updated annually which affects all patients.

Source: CMS Form 2567, inspection 2019-08-15, tag E0004 · view on CMS
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Moderate 12 Hours Inservice Every 12 Months

The facility failed to ensure Home Health Aides (HHA's) had the required 12 hours of in-service training for 3 Staff (S#3-S#5) of 7 (S#2-S#8) personnel files reviewed.

Source: CMS Form 2567, inspection 2019-08-15, tag G0774 · view on CMS
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Minor Patient Refuses Services

The facility failed to communicate with the physician about the condition of patient wounds, patient's refusal to wear compression stockings and wound care procedures, who is responsible for the patient's home health plan of care, for 1 (P#8) of 8 patient records reviewed.

Source: CMS Form 2567, inspection 2019-08-15, tag G0460 · view on CMS
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Minor Treatment Or Care

The facility failed to provide care consistently and appropriately based on standard of practice for 2 (P#s1 and 3) of 8 patient records reviewed.

Source: CMS Form 2567, inspection 2019-08-15, tag G0480 · view on CMS
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Minor Integrate All Services

The facility failed to integrate services, whether services are provided directly or under arrangement, to assure the identification of patient needs and factors that could effect treatment effectiveness and the coordination of care provided by all disciplines for 1 (P#2) of 7 patients reviewed.

Source: CMS Form 2567, inspection 2019-08-15, tag G0606 · view on CMS
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