Southeast Health Center of Stoddard County, LLC

The agency failed to update the written notice of patient rights to meet the requirements of the Federal home health regulations to include the name, address and phone number of the current Quality Improvement Organization (QIO) that serves the area where the patient resides in two (Patient/Record…

The agency failed to ensure an accurate medication reconciliation was performed in, but not limited to, three (Record(s)/Patient(s) #1, #2, and #4) of five records reviewed.

The agency failed to ensure the plan of care (POC) included complete wound care orders for one (Record/Patient #4) of five records reviewed.

The agency failed to provide the patient and/or caregiver a copy of written instructions outlining the visit schedule, including frequency of visits by agency personnel in one (Record/Patient #3) of three home visits conducted.

The agency failed to provide services that were ordered by the physician as indicated in the plan of care in three (Records/Patients #1, #2 and #5) of five full records reviewed.

The agency failed to designate an alternate administrator in writing to act in the absence of the administrator.

The agency failed to ensure patients and/or representatives were provided written information regarding the Missouri case law "The Cruzan Case" in, but not limited to, two (Record/Patient #2 and #3) of three home visit observations.

The agency failed to ensure a completed transfer summary was sent within two business days of becoming aware of an unplanned transfer, if the patient is still receiving care in a health care facility at the time when the agency became aware of the transfer in one (Record/Patient #7) of two…