Sheltering Arms Home Healthcare, LLC

The agency failed to implement a training and testing program based on its emergency preparedness plan for six (6) of six (6) employees in the survey sample (employee #1-6).

The agency failed to ensure patients were admitted within 48 hours of the referral date or within 48 hours of the patient's return home for one (1) of thirteen (13) medical records in the sample survey (Medical record #7).

The agency failed to ensure that care followed the written plans of care and physician's orders for three (3) of thirteen (13) medical records in the survey sample (Medical record #'s 2, 11 and 12) Findings: Thirteen (13) medical records were reviewed in the agency on 5/21/2018 and 5/22/2018 with…

The agency failed to ensure that each patient's care followed their physician's orders for one (1) out of thirteen (13) medical records in the survey sample (Medical record # 2).

The nurse failed to follow infection control guidelines while performing a dressing change for one (1) of five (5) patients observed during home visits (patient #6).

The agency failed to document informing clients verbally and in writing regarding their financial liability in seven (7) of thirteen (13) medical records reviewed in the survey sample (Medical record #'s 5, 8, 9, 10, 11, 12, 13).

The agency failed to maintain an accurate medication profile for one (1) of thirteen (13) patients in the survey sample (patient #13).

The agency failed to send the patient's discharge summary to the primary care physician or primary care practitioner within 5 business days from the date of the final visit and or failed to send the patient's transfer summary within 2 business days of becoming aware of an unplanned transfer for two…