San Benito Home Health Care

The agency failed to implement the policy and procedure related to allegation abuse for two of 10 sampled patients (Patient 1 and Patient 2) when allegation of abuse was not reported immediately to the California Department of Public Health (CDPH) and Adult Protective Services (APS).

The agency failed to ensure a thorough review of patients' medications, including all prescribed and over-the-counter medications when the medication profile was not updated for three of 7 active patients (Patients 7, 8 and 5).

The agency failed to include complaints involving 2 (Patients 1 and 2) out of 10 sampled patients in their performance improvement projects for the last year.

The agency failed to maintain their medical supply storage when several medical supplies were found expired.

The home health agency (HHA) failed to revise the plan of care for one of thirteen sampled patients (Patient 3) to include goals and interventions to care for Patient 3 when she developed a urinary tract infection (UTI).

The home health agency (HHA) failed to follow accepted standards of practice to prevent the spread of infection for one of five sampled patients (Patient 7) with home visits when the clinician failed to disinfect medical equipment prior to placing it back into his supply travel bag.

The agency failed to ensure the written notice of the patient's rights was provided, explained, and understood for one of 13 sampled patients ( Patient 5) and her caregiver/family.

The home health agency (HHA) failed to provide an accurate comprehensive medication profile for five of 13 sampled patients ( Patient 5,9,6,7 and 8 ) when: 1. For Patient 5 and 9, the medication profile did not reflect the medications Patient 5 and 9 were taking at home.

The home health agency (HHA) failed to ensure the individualized plan of care (POC) included specific interventions and goals related to the care of one of 13 sampled patients (Patient 1) who had diabetes (a disease that occurs when your blood sugar, is too high) and receiving insulin injections…

The home health agency (HHA) failed to ensure services were provided as ordered by a physician for one of 13 sampled patients (Patient 13) when two skilled nursing visits were made without a physician's order.

The home health agency (HHA) failed to provide services ordered by the physician as indicated in the plan of care (POC) for two of 13 sampled patients (Patient 6 and Patient 12) when for Patient 6, she did not recieve the number of physical therapy (PT) visits as written in the POC and for Patient…