Reliacare Ltd.

The Agency failed to have a communication plan that included the required names and contact information.

The Agency failed to conduct any testing of the Emergency Plan since 2021. Findings include: 1. The Agency's Emergency Preparedness Plan was reviewed on 01/10/24 at 1:00 PM.

The Agency failed to ensure the Plans of Care included patient specific interventions to address the underlying risk factors pertinent to Diagnosis.

The Agency failed to ensure that clinical staff provide treatments only as ordered by a physician.

The Agency failed to provide the home health aide with a written plan of care.

The Administrator failed to maintain a clear line of organization between agencies.

The Agency failed to ensure qualifications of the home health aide prior to providing care to patient.

The Agency failed to review and update its Emergency Plan and policies biannually; failed to ensure its Emergency Plan was based on a facility and community risk assessment, utilizing an all hazards approach; failed to ensure the Emergency Plan included volunteers; failed to have an Emergency…

The Agency failed to ensure the PsOC included all the medications and treatments ; failed to ensure the POC was followed per physician orders ; failed to ensure Agency developed a policy for immunization screening; failed to ensure physician was notified of Pt. transfer to an Inpatient Facility…

The Agency failed to review and update its Emergency Plan and policies biannually.

The Agency failed to ensure the Emergency Preparedness Plan was based on a facility and community risk assessment, utilizing an all hazards approach.

The Agency failed to ensure the Emergency Plan included volunteers.

The Agency failed to have a communication plan that included the required names and contact information.

The Agency failed to provide Emergency Preparedness staff training and testing of the Emergency Plan.

The Agency failed to ensure the initial assessment was accurate.This was found in 2 of 3 Pts.

The Agency failed to ensure the POC was followed per physician's order.

The Agency failed to maintain and implement a surveillance program to identify, prevent, control, monitor and track staff and Pts. with infections.

The Agency failed to ensure physician signature was obtained on initial POC.

The Agency failed to ensure Pts. received a copy of the Agency's transfer and discharge policy.

The Agency failed to ensure the comprehensive assessment was updated at discharge.

The Agency failed to ensure PsOC included all medications and treatments.

The Agency failed to develop a policy for immunization screening.

The Agency failed to ensure the Agency failed to ensure physician was notified of Pt. transfer to an Impatient facility.

The Agency failed to ensure patient discharge plan change was communicated to the physician.

The Agency failed to provide information regarding the Clinical Manager (Agency Supervisor) and their contact information.

The Agency failed to ensure the consent for treatment was incorporated into the clinical record.

The Agency failed to ensure the physician was sent a copy of the Discharge Summary.