Regional Medical Center Home Care

The agency failed to ensure accurate and thorough completion of all pertinent components of each comprehensive assessment for 2 of 7 sampled patients.

The agency failed to ensure home health aides provided care to agency patients only as ordered by the physician in the Plan of Care and/or as directed by the skilled professional assigning the home health aide to the patient for 2 of 3 sampled patients receiving home health aide services (Patients…

The agency failed to maintain consistent policies/procedures addressing contingency plans for unvaccinated employees, including those exempted from COVID-19 vaccination, to mitigate the spread of the virus to other employees and agency patients; and failed to require exempted home health employees…

The agency: 1) failed to follow the physician ordered Plans of Care (G572); 2) failed to ensure the agency skilled staff completed an individualized Plan of Care that contained accurate information (G574); 3) failed to ensure the agency skilled staff promptly alerted the physician to changes that…

Agency clinicians failed to follow a Plan of Care established and periodically reviewed by a doctor of medicine, osteopathy or podiatry or notify the physician of the need to vary from the physician ordered Plan for 1 of 7 sampled patients (Patient #4).

The agency failed to ensure the accurate completion of all components comprising the Plan of Care and/ or failed to ensure the Plan of Care contained current information for 2 of 3 sampled patients receiving home visits during the survey (Patients #3 and #4).

The agency failed to promptly alert the relevant physician(s) to any changes in the patient's condition or that the plan of care should be altered, for 2 of 11 sampled patients (Patients #1 and #7).

The agency failed to ensure patient care delivery was coordinated in a way to meet patient individualized needs for 4 of 11 sampled patients (Patients #7, #9, #10 and #11).