Red Oak Home Health Services

The home health agency (HHA) failed to ensure the emergency preparedness plan that included training for all staffs was evaluated and updated at least annually.

The home health agency (HHA) failed to screen the visitors for signs and symptoms of COVID-19 infection (an acute serious respiratory illness), and failed to develop the policy and procedures for COVID-19 prevention of the infection.

The home health agency (HHA) failed to ensure written notice of patient's rights, patient care, and responsibilities are provided and accessible in a language familiar to both patient and the primary caregiver (PCG) for two of seven sampled patients (Patients 1 and 2).

The home health agency staff failed to review all medications the patient is currently using for one of seven patients (Patient 1).

The plan of care failed to include oxygen saturation (O2 sat- indicates the amount of oxygen traveling through the body with the red blood cells.

The agency's skilled nurse (SN) failed to obtain a physician's orders to check the patient's oxygen saturation level every SN visits for one out of 7 patients (Patient 4).