Ready Care Home Health

The provider failed to include the services to be provided and expected source of payment on the service agreement for 3 (Patients #5, 7, and 11) of 12 active patients.

The provider failed to request and/or obtain copies of advance directives for 7 (Patients #2, 3, 5, 7, 9, 10, and 11) of 12 active patients.

The Home Health Agency (HHA) failed to ensure that the staff follow current standards of practice during hand hygiene and failed to clean reusable equipment to prevent cross contamination during home visit for 2 of 4 home visit patients (Patient #5 and Patient #8).

The Home Health Agency (HHA) failed to ensure the patient's record identified all the current medications the patient was taking for 3 of 4 home visit sampled patients (Patient #5, #6, and #8).

The provider failed to monitor and manage the care provided by contracted agencies/independent contractors as evidenced by a delay of Physical Therapy and Occupational Therapy services for 3 of 6 sampled patients (Patient #3, #5 and #10) reviewed for therapy services.