Rcr Star Management of San Jose, Inc

The home health agency (HHA) failed to ensure a process for ensuring cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials in order to ensure an integrated response during a disaster or emergency situation.

The home health agency (HHA) failed to ensure an emergency plan was developed for one patient (5) out of seven reviewed.

The home health agency (HHA) failed to follow their policy when registered nurse A (RN A) continued to use the agency's CoaguChek/fingerstick (CoaguChek, a hand-held device to measure the international normalized ratio (INR, a laboratory test) in individuals taking warfarin (medication to reduce…

The home health agency (HHA) failed to ensure at least one therapeutic service(physical therapy, speech-language pathology, or occupational therapy; medical social services; or home health aide services) was provided by the agency or provided under arrangement (contracted) with another agency.

The home health agency (HHA) failed to ensure three (Patients 4, 5, and 6) out of seven sampled patients had an initial assessment visit within 48 hours of the physician's referral.

The home health agency (HHA) failed to follow their policy when several expired supplies were found in their medical and laboratory supplies closets and racks.

The home health agency (HHA) failed to ensure a discharge summary was submitted to the patients' primary care practitioner or other health care professional, for two (Patients 1 and 2) out of two closed records reviewed.