← All agencies in Ontario, CA · California

Quality Home Health Agency

(909) 390-32934375 E Lowell St, Ontario, CA 91761
CMS Certification Number 058148 · Proprietary · Medicare-certified since 11/05/2002
8deficiencies since 2018
0serious
5inspections
n/aCMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2026-06-05

· Recertification · 5 deficiencies · CMS source report (PDF)
Moderate Ep Program Patient Population

The agency failed to ensure the implementation of an alternate office or command post-site, as required in the agency’s Emergency Preparedness Plan, for continued business operations will continue during an emergency, for two of three staff members (Certified Home Health Aide (CHHA) and License…

Source: CMS Form 2567, inspection 2026-06-05, tag E0007 · view on CMS
Show inspector's text

Loading…

Moderate Primary/Alternate Means For Communication

The agency failed to implement the Emergency Operations Plan when two of three staff members (Certified Home Health Aide (CHHA) and Registered Nurse (RN)), were unable to identify alternate communication methods to be used during emergency events, as required by the agency’s Emergency Preparedness…

Source: CMS Form 2567, inspection 2026-06-05, tag E0032 · view on CMS
Show inspector's text

Loading…

Minor Written Notice Of Patient'S Rights

The agency failed to ensure one of three sampled patients (Patient 1) received the required written notice of patient rights during the initial evaluation visit and prior to the initiation of care.

Source: CMS Form 2567, inspection 2026-06-05, tag G0412 · view on CMS
Show inspector's text

Loading…

Minor State Toll Free Hh Telephone Hotline

The agency failed to ensure patients’ rights were protected for one of three sampled patients (Patient 1), when Patient 1 did not received the required written notice of the state’s free home health hotline, including its contact information, hours of operation and its purpose to receive…

Source: CMS Form 2567, inspection 2026-06-05, tag G0444 · view on CMS
Show inspector's text

Loading…

Minor A Review Of All Current Medications

The agency failed to ensure the Plan of Care (POC- a form where you can summarize a person's health conditions, specific care needs, and current treatments) including Medication Profile (MP), accurately reflected the current status for two of two sampled patients (Patients 1 and 3) reviewed during…

Source: CMS Form 2567, inspection 2026-06-05, tag G0536 · view on CMS
Show inspector's text

Loading…

Inspection 2024-01-05

· Complaint · no deficiencies cited · CMS source report (PDF)

Inspection 2023-05-19

· Recertification · 1 deficiencies · CMS source report (PDF)
Minor A Review Of All Current Medications

The agency failed to ensure a review of all medications the patients were taking was conducted for one of seven sampled patients (Patients 3) when three medications were not being administered as directed on the Medication Profile (MP-a current list of all medications prescribed for a specific…

Source: CMS Form 2567, inspection 2023-05-19, tag G0536 · view on CMS
Show inspector's text

Loading…

Inspection 2019-01-10

· Recertification · 2 deficiencies · CMS source report (PDF)
Moderate Written Instructions To Patient Include:

The Home health Agency (HHA) failed to ensure the plan of care (POC- information identified based upon the patient identified needs and development of appropriate interventions) was provided to one of seven sampled patients (Patient 3).

Source: CMS Form 2567, inspection 2019-01-10, tag G0612 · view on CMS
Show inspector's text

Loading…

Minor Only As Ordered By A Physician

The Home Health Agency HHA) failed to ensure the medication reconciliation for two sampled patients (Patients 2 and 3) were complete and accurate.

Source: CMS Form 2567, inspection 2019-01-10, tag G0580 · view on CMS
Show inspector's text

Loading…

Inspection 2018-08-09

· Complaint · no deficiencies cited · CMS source report (PDF)