Provista Healthcare

The agency failed to conduct a performance improvement project annually to address identified problems with care and to evaluate past performance of the home health agency’s services and operations for 2 (2023 and 2024) of the 3 years of the survey review period.

The agency failed to provide a written Notice of Medicare Non-Coverage (NOMNC) notice, in advance of the Home Health Agency’s termination of on-going care for 2 (Patients 11, and 12) of 5 discharge patients’ records reviewed.

The agency failed to provide the name, address, and phone number for the Agency on Aging and failed to provide the correct name and phone numbers for the Quality Improvement Organization (QIO) for 7 (Patients 1,2,3,4,5,6, and 7) of 12 active patients’ records reviewed.

The agency failed to ensure all patient care orders, including verbal orders, were recorded in the plan of care for 5 (Patients 2,3,5,7 and 8) of 12 active patients’ records reviewed.

The agency failed to ensure all nursing services are provided under the supervision of a registered nurse in that: The RN’s failed to monitor and evaluate LPN/LVN performance in the provision of services, provision of treatments, patient education, communication with the RN, and data collection…