Prime Home Health Services, Inc

The Agency failed to review and update its Emergency Preparedness Plan and policies biennially.

The Agency failed to have a communication plan that included the current names and required contact information.

The Agency failed to provide the name and contact information of the Administrator to Pts. or their families to report complaints/grievances.

The Agency failed to ensure Pts. and/or patients’ representatives were informed in writing of the disciplines to provide care/service, and the frequency of visits provided by each discipline.

The Agency failed to ensure physician orders were followed.

6 and 7) the Agency failed to provide information regarding the Agency Supervisor/Director of Nursing (DON), and their contact information.

The Agency failed to ensure that information in the clinical records was complete and accurate.

The Agency failed to ensure a copy of the discharge summary was sent to the physician.

The Agency failed to comply with the Condition of Participation 42 CFR 484.102(a)(1)(2) Risk assessment.

The Agency failed to comply with the requirements of the EP testing program.

The Agency failed to ensure the Staff conformed to the Physician orders in the plan of care.

The Agency lacked a designated Clinical Manager.

The LPN supervisory visit was not conducted by the RN.

The Agency lacked a designated Clinical Manager, during all operating hours.

The Agency failed to ensure the clinical record was complete.

The Agency failed to ensure the contents in the clinical records were complete and accessible.