Premier Home Health Care Services, Inc.

The agency failed to ensure a detailed emergency policy and procedure plan is develop and implemented.

The agency failed to ensure that the agency's Quality Improvement committee meetings occur quarterly and performs all the required functions.

The agency failed to provide documented evidence that Performance Improvement Projects (PIP) were conducted.

The agency failed to ensure all paraprofessionals receive a complete hha (home health aide) plan of care when providing patient care.

The agency failed to ensure that the Administrator's contact information was included in the Patient Bill of Rights.

The agency failed to ensure compliance with OASIS privacy notice.

The agency failed to ensure the Patient Bill of Rights included all the required information.

The agency failed to ensure that all patients have a confidential clinical record.

The agency failed to ensure that the Patient Bill of Rights includes information for Federally-funded and state-funded entities that serve the area where the patient resides.

The agency failed to ensure that the Patient Bill of Rights includes information about the patient's right to access auxiliary aids and language services.

The agency failed to ensure all patients have an accurate comprehensive assessment.

The agency failed to ensure each patient's individualized plan of care is accurate and all services are provided.

The agency failed to ensure ongoing communication with each patient's physician is maintained.

The agency failed to ensure that all home health aides providing services to patients receiving skilled services are supervised no less frequently than every two weeks.

The governing authority failed to ensure the administrator maintains ongoing liaison among the governing body, the group of professional personnel, and the staff.

The agency failed to ensure that care followed a written Plan Of Care.

The agency failed to ensure that a comprehensive Plan Of Care was developed for all patients.

The agency failed to ensure that each patient's physician was notified of any changes in the patient's condition, This was evident for two (2) of thirteen (13) clinical records reviewed (Patients: #8, and #13).

The agency failed to ensure that all drugs and treatments ordered by the physician and being administered in accordance with the Plans of Care.

The agency failed to ensure that all ( HHA) Home Health Aides had written patient care instructions for each patient.

The Governing Authority failed to provide documented evidence of Oasis (Outcome and Assessment Information Set) assessments being transmitted to CMS when completed.