Precious Health Care LLC

The agency failed to maintain a method for identifying COVID-19. This had the potential to affect all patients receiving services from the agency.

The facility failed to ensure its four triage levels took into account patient mobility, to have in the preparedness plan when patients need evacuation a process to inform officials of patients' mobility issues and life saving equipment needs, to have in the preparedness plan a process to notify…

The agency failed to include the mobility of individual patients within its patient population to determine the types of service to provide.

The facility failed to include in it's policies and procedures when patients need evacuation, when and how state and local emergency preparedness officials are informed about matters such as whether the patient is mobile, what life saving equipment does the patient require, and do they have special…

The facility failed to have policies and procedures that explained how to inform state and local officials of patients that cannot be contacted and of surrounding facilities that can ameliorate an interruption of services during or due to an emergency.

The facility failed to include in it's communication plan a method of informing the patients of how the agency would communicate with them during an emergency.

The facility failed to ensure services were provided in accordance with the plan of care.

The facility failed to include a description of the patient's risk for emergency department visits and hospital readmission, and all necessary interventions to address the underlying risk factors.