Phoenix Home Care

The home health agency failed to ensure each patient's Plan of Care was individualized, to include all required safety measures and complete medication orders for 5 of 17 sample patients (Patient 4,6,7,11 and 17).

The Home Health Agency (HHA) failed to provide the patient and caregiver a copy of written instructions outlining visit schedule including frequency of visits by HHA personnel for 2 of 17 sample patients (Patient 1 and 6).

The Home Health Agency (HHA) failed to provide the patient and caregiver a copy of written instructions outlining medication schedule/instructions, including medication name, dosage, frequency, and which medications would be administered by HHA personnel for 1 of 17 sample patients (Patient #5).

The Home Health Agency (HHA) failed to provide the patient and caregiver a copy of written instructions outlining wound care treatments for 2 of 17 sample patients (Patients #1 & #3).

The Home Health agency (HHA) failed to send a transfer summary to the facility were the patient was receiving in-patient health care services for 1 (Patient #12) of 17 and a discharge summary to the physician following the patient's care for 2 (Patient #15 & #16).

The agency failed to ensure the home health agency followed accepted standards of practice, including the use of standard precautions for each patient serviced by the home health agency to prevent the eminent transmission, spread and/or growth of possible pathogenic microorganisms, by failing to…

The agency failed to ensure each patient's plan of care was individualized, by failing to: Ensure the plan of care was developed with a description of the patient's risks for emergency department visits, hospital readmissions and all of the necessary measures/interventions to safely care for a 29…