Phillips County Hospital Home Health

Quality of Care; findings include: 1. The agency failed to provide physical therapy services as established by the agency's condition of need (see G572).

The agency failed to ensure it established an effective and ongoing infection control program which established and implemented policies and procedures to properly prevent the potential spread of COVID-19 and identify patients with undiagnosed upper respiratory symptoms.

The agency failed to ensure the agency's governing body provided oversight and management regarding the following: 1. The agency failed to ensure the governing body reviewed and approved in writing the agency's administrator (G968).

The agency failed to develop and implement a policy and procedure which ensured all patients of the home health agency have an individualized plan included as part of their comprehensive assessment for 6 (#s 1, 3, 4, 5, 6, and 7) of 7 sampled patients.

The agency failed to develop a policy and procedure to follow up with patients to determine what services are needed during an emergency for 4 (#s 1, 2, 3, and 5) of 7 sampled patients.

The agency failed to develop and implement emergency preparedness (EP) communication plans, including a means of providing information about the condition, and location of patients under the clinic's care in case of an emergency.

The agency failed to provide physical therapy services in the patients' place of residence; and failed to develop an individualized written plan of care to meet the patients' specified needs as identified in the comprehensive assessment, which was periodically reviewed by the ordering provider for…

The agency failed to establish and implement policies and procedures to properly prevent the potential spread of COVID-19 which included screening staff for signs and symptoms of COVID-19 prior to providing patient care, screening of patients for signs or symptoms of COVID-19 prior to home visits…

The agency failed to ensure adequate staffing to ensure physical therapy services were provided by the agency.

The agency failed to establish a written plan of care which included all required elements of the patients' plan of care as identified in the comprehensive assessment for 7 (#s 1, 2, 3, 4, 5, 6, and 7) of 7 sampled patients.

The agency failed to ensure an individualized plan of care was reviewed and revised by the physician who was responsible for the patient's home health plan of care, and the agency, as indicated by the patient's condition, at the start of care, and at least once every 60-day certification period for…

The agency failed to ensure the governing body reviewed and approved in writing the agency's administrator.