Peacehealth Ketchikan Medical Center Home Health

The agency failed to ensure the skilled nurse had provided care and services in accordance with the plan of care and physician orders for 1 of 10 records reviewed (#5).

The home health agency failed to advise the patients and their representatives of the names, addresses and telephone numbers of the following Federally - funded and state - funded entities that serve the area where the patient resides: 1. Area on Agency, 2. Center for Independent Living, 3.…

The agency failed to ensure the emergency preparedness (EP) plan documented an agency-based and community-based risk assessment, utilizing an all hazards approach and included strategies for addressing emergency events which were identified by the assessment.

The agency failed to ensure the emergency preparedness (EP) plan addressed their patient population, including at-risk patients, types of services the agency can provide during an emergency, and continuity of operations, including delegations of authority and succession plans for the agency.

The agency emergency preparedness plan failed to include policies and procedures for notification of State and local emergency preparedness officials of the need for patient evacuations during times of emergency.

The agency Emergency Preparedness (EP) plan failed to establish written policies and/or procedures to ensure follow up with on-duty staff and patients to determine services would continue or would be provided, in the event of an interruption in services during or due to an emergency.

The agency failed to ensure the Emergency Preparedness (EP) communication plan included names and contact information for staff, entities providing services under arrangement, patients' physicians, and volunteers.

The agency failed to ensure the emergency preparedness (EP) communication plan included a primary and alternative means of communication with Federal, State, tribal, regional, local emergency management agencies and facility staff.

The agency failed to ensure the emergency preparedness (EP) communication plan contained the following: 1) a method for sharing information and medical documentation for patients under the agencies care, as necessary, with other health providers to maintain the continuity of care, and 2) a means of…

The agency failed to ensure emergency preparedness training was provided to all staff upon hire and annually, maintain documentation of emergency preparedness training and demonstrated staff knowledge of emergency procedures.