Pathways Home Health and Hospice

The home health agency (HHA) failed to follow accepted standards of practice to prevent the spread of infection for two of seven home visit patients (Patients 13 and 17) when: 1. For Patient 13, RN C did not change gloves and perform hand hygiene in between tasks during a wound dressing change and…

The home health agency (HHA) failed to inform for five of seven patients visited (Patients 16, 13, 15, 11 and 12) the toll-free home health hotline telephone number of the California Department of Public Health (CDPH) to report complaints.

The home health agency (HHA) failed to ensure an accurate comprehensive medication profile included all prescribed and over-the-counter medications.

The Home Health Agency (HHA) failed to follow accepted standards of practice to prevent the transmission of infections for two of seven sampled patients with home visits (8 and 12).

The home health agency (HHA) failed to ensure a thorough review of patients' medications, including all prescribed and over-the-counter medications when the medication profiles were not updated for four of 7 home visit patients (6, 8, 9, and 12).

The home health agency (HHA) failed to assess and identify the need for durable medical equipment and coordinate delivery of care for one (1) of 17 sampled patients when Patient 7's walker was not provided timely after her start of care (SOC).

The home health agency (HHA) failed to provide services ordered by the physician as indicated in the plan of care (POC) for 2 of 7 sampled patients (10 and 2).