Optima Health Care Services, Inc

The home health agency failed to ensure the Director of Patient Care Services (DPCS) administered treatment as ordered by the physician for one of seven sampled patients (Patient 3).

The home health agency failed to ensure the physician was notified promptly by the Director of Patient Services (DPCS) when one of seven sampled patients (Patient 1) showed right arm swelling after a fall.

The home health agency failed to involve education snf teaching the patient's caregiver regarding suprapubic catheter management (tube that drains urine from the bladder) in the plan of care for one of seven sampled patients (Patient 6).

The home health agency failed, for one of seven sampled patients (Patient 3), to ensure the Director of Patient Care Services (DPCS) washed hands after removing a soiled dressing and cleaning an open wound during wound care.