Ohio Valley Home Health Services, Inc

The agency failed to review all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy…

The agency failed to ensure services were provided only as ordered by a physician or allowed practitioner for two of 13 records reviewed (Patient #8 and #9).

The agency failed to furnish skilled professional services as ordered by the physician and as indicated in the plan of care; failed to include therapy services or the medical director in the agency quality assurance meetings; and failed to ensure that skilled supervisory visits by qualified…

The agency did not have a procedure on what to do if they were unable to contact patients or staff in the event of an emergency.

The agency failed to train all staff on the emergency preparedness plan and procedures.

The agency failed to ensure that nursing staff provided services that were ordered by the physician as indicated in the plan of care.

The agency failed to include therapy services or the medical director in the quality assurance performance improvement (QAPI) program meetings.

The agency failed to conduct supervisory visits of the physical therapy assistants.

The agency failed to document home health aide supervisory visits for a skilled patient.

The agency failed to notify the physician when the agency was unable to provide services as ordered for one of four patient records reviewed (Patient #3).