Nurse Resource Home Health, Inc

The home health agency (HHA) failed to ensure all staff members had attended annual training for emergency and disaster preparedness drills.

The Home Health Agency (HHA) failed to provide written instructions to patient and caregiver to ensure patients and families understand what services to expect from the HHA, the purpose of each service and when to expect the services and updated as the current plan of care changes (POC- information…

The home health agency (HHA) failed to conduct an initial assessment within 48 hours of the referral, for one of 7 sampled patients (Patient 5).

The home health agency (HHA) failed to maintain an accurate, current medication profile for one of 7 patients (Patient 6).

The agency staff failed to ensure the plan of care (POC) developed for one of 7 sampled patients (Patients 6) covered all pertinent diagnoses.

The home health agency (HHA) failed to ensure one of 7 sampled patients (Patient 6) received colostomy (a surgical operation in which a piece of the colon is diverted to an artificial opening in the abdominal wall to bypass a damaged part of the colon) care as ordered by the physician.

The Home Health Agency (HHA) failed to ensure there was an ongoing agency staff's communication with physician and other health care professionals involved in the development of the plan of care (POC) for one of seven sampled patients (Patient 1).

The home health agency (HHA) nursing staff failed to assess the patient's pain level (intensity) as ordered in the plan of care, for two of 7 sampled patients (Patient 5 and 6).

The HHA (Home Health Agency) failed to include emergency contact information on Intake form/face sheet for one of seven sampled patients (Patient 1).

The Home Health Agency (HHA) failed to ensure the plan of care (POC- information identified based upon the patient identified needs and development of appropriate interventions) and/or patient sign in sheet/vital signs record was provided to two of eight sampled patients (Patients 3 and 4).

The agency failed to ensure one of three Certified Home Health Aides (CHHA), CHHA 2, had successfully completed a competency evaluation prior to furnishing services on behalf of the Home Health Agency.

The agency failed to identify a medication transcription error for a period of two months and 24 days, for one of eight sampled patients with home visits (Patient 3), when a medication listed on the medication profile, Home Health Certification and Plan of Care, and Physician Orders had an…

The Home Health Agency (HHA) failed to integrate physician orders into one of eight sampled patients (Patient 5) plan of care.

The home health agency (HHA) failed to maintain communication to ensure efforts were coordinated effectively to support the objectives in the plan of care for one of eight sampled patients (Patient 3).

The agency failed to maintain documentation demonstrating each Certified Home Health Aide (CHHA) completed 12 hours of in-service training every 12 months for one of three current CHHAs, (CHHA 1).