Nova Home Care, LLC

The Agency (HHA): failed to ensure that the individuals who furnished Home Health Aide (HHa) services on its behalf met the competency evaluation requirements of this section by ensuring the subject areas specified under paragraphs (b)(3)(i), (iii), (ix), (x), and (xi) of this section were…

The Agency failed to ensure the emergency plan included strategies for addressing the emergency events identified by the risk assessment, resulting in the potential to affect the Agency's ability to provide patient care in the event of an actual emergency.

The agency failed to include a process for cooperation and collaboration with local, regional, State and Federal emergency preparedness officials to maintain an integrated response during a disaster or emergency situation; and failed to document the agency's efforts in contacting these officials to…

The agency failed to have policies and procedures for the use of volunteers and other staffing strategies in its emergency plan, resulting in no directives in the event volunteers are utilized during an actual emergency.

The agency failed to provide an alternate means of communicating with staff, Federal, State, tribal, regional, and local emergency management agencies, resulting in the potential to affect the agency's ability to provide continued patient care during an emergency.

The agency (HHA) failed to ensure that the individuals who furnished Home Health Aide (HHa) services on its behalf met the competency evaluation requirements of this section by ensuring the subject areas specified under paragraphs (b)(3)(i), (iii), (ix), (x), and (xi) of this section were evaluated…

The agency (HHA) failed to ensure that 1 of 1 Home Health Aides (HHa #1) employed by the Agency, received the required 12 hours of annual in-service training, resulting in the potential for the rendering of substandard care and unmet care needs.

The Agency (HHA) failed to ensure the Registered Nurse (RN) prepared clear written patient care instructions that included safety precautions, in 1 of 4 Home Health Aide (HHa) records in which aide services were provided, from a total of 9 records reviewed, (MR #1) resulting in the inability of the…

The Agency (HHA) failed to ensure the comprehensive assessment included a review of all medications to determine any adverse effects; failed to document the findings of the drug regime review as required and failed to ensure the physician was notified of potential drug interactions in 2 records…

The physician failed to review the patient's plan of care no less frequently than once every 60 days, beginning with the start of care date in 1 of 1 records recertified for home health services (M.R. #9), in a total of 9 records reviewed, for a potential of unapproved services.

The agency (HHA) failed to ensure that nursing services were administered in accordance with the physician's orders and the plan of care (POC) in 1 of 1 record with instructions to monitor the patient's weight, from a total of 9 records reviewed (MR #1) resulting in the potential for decline in…

The Agency (HHA) failed to ensure the clinical record was complete and included the initial Occupational Therapy (OT) evaluation note for 1 of 4 patients who received OT services, (MR#2) and Physical Therapy (PT) visit notes for 1 of 7 patients who received PT services (M.R. #4) from a total of 9…

The Home Health Aide (HHa) failed to provide services as ordered on the plan of care (POC) for 1 of 5 patients receiving HHa services, from a total of 9 records reviewed (MR #6), resulting in the patient not receiving services as ordered and unmet care needs.

The Agency (HHA) failed to ensure the discharge summary was complete, provided the patient's current health status at the time of discharge, progress toward goals, and forwarded to the physician in 2 of 2 closed records, from a total of 9 records reviewed (MR #1 and #4), resulting in the potential…