Northeast Plains Home Health Care LLC

The agency failed to utilize quality indicator data in the design of its program and to monitor the effectiveness and safety of services, quality of care, and opportunities for improvement.

The agency failed to ensure Physical Therapy (PT) and Occupational Therapy (OT) completed their assessments no later than five calendar days after each patient's start of care for 3 of 5 patients reviewed who required therapy services (Patient #1, #3 and #6).

The agency failed to implement performance improvement activities which considered incidence, prevalence, and severity of problems; and complied with the requirements of Quality Assessment and Performance Improvement (QAPI).

The agency failed to ensure that services furnished under arrangement with Occupational Therapy (OT), Speech Language Pathology (SLP) agencies and a Physical Therapist (PT) conformed with the requirements stated in CFR 484.105(e)(2).