Newmetric Home Health Care Incorporated

The agency failed to integrate services to assure the identification of patient needs and factors that could affect patient safety and treatment effectiveness and the coordination of care provided by all disciplines, in that agency staff failed to integrate services and document communication with…

The agency failed to ensure skilled professionals provided services to patients as ordered by the physician and included in the plan of care.

The home health agency failed to protect the patient's right to appeal discontinuation of home health services for two of (Patients #9 and #10) three discharged patient records reviewed, the agency failed to provide the correct contact phone number of the Quality Improvement Organization (QIO) for…