New Dimensions Home Health Care Inc.

The agency failed to prepare medications only as ordered by a physician for 2 of 2 patients (P2, P3) reviewed for medication set up.

The facility failed to immediately report a significant medication error to the state agency (SA) for 1 of 2 patients (P1) reviewed for medication error who received the incorrect dose of his anti-rejection medication for a kidney transplant.

The home health agency (HHA) failed to meet the Condition of Participation 484.50, Patient Rights.

The home health agency failed to meet the Condition of Participation, 484.70, Infection Prevention and Control.

The agency failed to implement a system to prevent the spread of COVID 19 according to Centers for Disease Control and Prevention (CDC) and Minnesota Department of Health (MDH) recommendations for the use of appropriate face masks and eye protection when caring for patients.

The home health agency (HHA) failed to ensure abuse did not occur for 1 of 1 patients (P1) who was verbally and emotionally abused by licensed practical nurse (LPN)-B who was providing full time private duty nursing to P1. The verbal and emotional abuse resulted in P1 having an increase in sadness…

The agency failed to investigate and take appropriate action regarding complaints by family member (FM)-A, whom alleged verbal and emotional abuse by licensed practical nurse (LPN)-B for 1 of 1 patients (P1).

The agency staff failed to report immediately to the State Agency (SA), an allegation of verbal and emotional abuse for 1 of 1 patient (P1) reviewed, when a family member (FM)-A reported licensed practical nurse (LPN)-B verbally and emotionally abused P1. Findings include: P1's plan of care (POC)…

The agency administrator failed to assure that 1 of 1 licensed practical nurses (LPN)-A received orientation prior to caring for 1 of 1 patients (P1) who was vent/trach dependant.